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Response from the owner
6 meses atrás
Hello Mr Francisco, thank you for your review. We are sorry that your experience was not pleasant. But I would like to clarify that our restaurant offers self-service, home-made lunch boxes and lunch boxes for delivery. The option you …Hello Mr Francisco, thank you for your review. We are sorry that your experience was not pleasant. But I would like to clarify that our restaurant offers self-service, home-made lunch boxes and lunch boxes for delivery. The option you thought was best for purchasing your meal was self-service, which costs R$59.90 per kg on weekdays and R$69.90 on Saturdays and holidays, as read in your review, You say that you assembled a lunch box weighing approximately 400g, based on the price per KG, your lunch box would cost 23.96 on weekdays and 27.96 on Saturdays and holidays. Since the values don't match, I would like to ask you if there wasn't any other purchase at the establishment that would justify this value of R$43.00? I would also like to reiterate that, when the customer chooses to make their own lunch box, they are therefore opting for self-service, that is, their meal will be weighed on a scale that is constantly checked. If he wants his lunch box to be delivered at the fixed price of the home's lunch box, he must ask an employee to assemble his lunch box. Furthermore, again, I am sorry that your experience was not pleasant!More