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Response from the owner
2 dias atrás
Hello, Jessica We emphasize that, as soon as we found out what happened, we offered to exchange the pizza, but we understand that it was not possible to exchange it because …Hello, Jessica We emphasize that, as soon as we found out what happened, we offered to exchange the pizza, but we understand that it was not possible to exchange it because you had already consumed part of it. We also offer freebies for a next order as a form of compensation and we respect your decision not to accept, as you indicated that you would not place another order. We tried our best to resolve your issue and I'm sorry for what happened. We receive many compliments on our pizzas every day, just as you mentioned to us that we are highly rated! Feel free to try other pizzas from other restaurants! :)More