Trattoria 1958

Drielle, agradecemos a avaliação e aguardamos sua próxima visita! Atenciosamente, Trattoria 1958

Marcelo, agradecemos a avaliação e aguardamos sua próxima visita! Atenciosamente, Trattoria 1958

Dear Customer, Thank you for sharing your experience with us and we are deeply sorry that your …Dear Customer, Thank you for sharing your experience with us and we are deeply sorry that your visit did not meet your expectations. We would like to address the points raised respectfully and clarify some aspects about our home and our services. . Trattoria 1958 is a traditional house, with more than 66 years of history, and our commitment has always been to provide a welcoming and quality experience, from the opening until the closing of our operations. . Regarding the service for the birthday person, it is our practice to offer, as a courtesy, a dessert as a way of celebrating the date. . Regarding pizza, they are prepared by hand in a wood-fired oven, a method we have used since our foundation. This type of oven, due to its characteristics, can result in some parts being more toasted, which is a typical and appreciated feature of this preparation method. , but we understand that personal taste may vary. . Additionally, as reported, we were not informed of the pizza issue during your visit, had we been advised, our team would have immediately prepared another or offered a solution to ensure your satisfaction. . Finally, we reinforce that our team, made up of more than 20 dedicated professionals, works diligently to guarantee the quality of our products and the health of our customers. We understand that your experience was not positive, and this saddens us, as our mission is to make special moments even more memorable. We hope that, in the next opportunity, we can offer you and your family the true Trattoria 1958 experience. Yours sincerely, Trattoria 1958More