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Response from the owner
um mês atrás
Hi Andre, thanks for sharing your experience with us. We are sorry that the situation caused discomfort during your stay. At our hotel, we use high-quality filtered water to prepare food, always with the aim of ensuring the safety and …Hi Andre, thanks for sharing your experience with us. We are sorry that the situation caused discomfort during your stay. At our hotel, we use high-quality filtered water to prepare food, always with the aim of ensuring the safety and well-being of our guests. However, we understand that some preferences may vary and, in situations like yours, we are available to accommodate specific requests, such as preparation with mineral water. Thank you for your comment and for giving us the opportunity to improve our service. If you would like to discuss further details or make suggestions, please contact us at [email protected]