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Response from the owner
5 dias atrás
Hi Josimar, Thank you for sharing your experience with us. We are sorry to hear that your visits to our canteen did not completely meet your expectations. Our main …Hi Josimar, Thank you for sharing your experience with us. We are sorry to hear that your visits to our canteen did not completely meet your expectations. Our main objective is to provide a special and welcoming gastronomic experience. We would like to clarify that all of our dishes are made by hand, with great care and love. We use fresh, quality ingredients, such as natural tomato sauce, homemade seasonings and handmade pasta. It is exactly this dedication that allows us to offer quality Italian dishes at fair prices, something challenging in Brazil. We understand that taste is something very personal. In situations such as the temperature of the dish or any adjustment in flavor, we always encourage our customers to inform us immediately. We are happy to adjust any detail so that your experience is the best possible. Our commitment is to democratize Italian food with quality and respect. Therefore, we appreciate your criticism and will take it as a lesson to continue improving. We hope to have the opportunity to welcome you again and surprise you in a positive way. We are available! Yours sincerely, Donna GiveMore