DORELLA

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FechadoOpens 13:00 Ter
Av. Miguel Perrela, 720, 31330-290
Belo Horizonte, Minas Gerais, Brasil
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Depois de visitar Praca Manoel Barros, vá até DORELLA. O menu de local é recomendado para os amantes da culinária. Experimente as tortas boas no local. Fascinante pudim é servido aqui. É o momento de degustar ótimo café.

Os pacientes funcionários trabalham afincadamente, mantêm-se positivos e fazem deste um lugar ótimo. O serviço no local DORELLA pode ser considerado profissional. Aproveite a atmosfera espetacular aqui. A classificação de local DORELLA no Google é 4.8.

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Avaliações de DORELLA

Opiniões dos visitantes de DORELLA

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Serviço Temporariamente Indisponível Tente outra vez mais tarde.
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Byanca Siqueira de Paula Solicitar a remoção de conteúdo
I went to dorella to try the “famous” Red Velvet. We took advantage and ordered two coxinha. What a disappointment! The drumsticks seem to have been heated in the microwave, the filling was cold and the dough was cracked. The cake was completely dry and hard. Horrible experience! For the value of the products, minimum quality is expected! To make the experience even more unpleasant, the owner tried to justify the cake, as if dry, hard and probably old cake had an explanation for being there as an option for the customer. Unfortunate! I won't go back and I won't recommend it to anyone! The prices are similar to big brands like “Maria Amélia Doces” in Brasília and “Boca do Forno” in Belo Horizonte, but the quality of the products (unfortunately) is clearly lower. Response: Hi Tatiana, I hope you are well. The intention in sharing my recent experience in your establishment is so that we can address issues that can contribute to improving the service offered. I would like to share an important aspect of our visit to Dorella. I was accompanied by my daughter, a 3-year-old child, whose dietary needs differ from those of adults. While we adults often eat to avoid waste, children eat when they are hungry, and she was definitely hungry at that moment. And, because of that, when you went to the table it was already at the end. Additionally, the Red Velvet cake was dry, probably due to exposure without a lid. I understand that product presentation is crucial to attracting customers, but it is also important to ensure that quality is maintained. Our intention in trying Red Velvet was to consider ordering an entire cake, as discussed in our previous WhatsApp conversations. However, after our experience with the cake on display, we were hesitant to proceed with the order. I understand that changing the cake would not be feasible due to the conservation method used, which tends to leave the dough hard and dry. However, this does not change our perception of the overall experience we had. Thank you for your feedback and I hope these observations can be useful in improving the customer experience at your establishment. Even though I remain with my assessment of the experience, I appreciate the opportunity to express our considerations. Service: Dine in Meal type: Other Price per person: R$60–80 Food: 1 Service: 1 Atmosphere: 3
D
3 meses atrás
Hi Byanca, I was very sad that you didn't have a good experience at Dorella. I went to your table to ask how the drumsticks were, and I saw that your friend was already at the end of the second drumstick, when you told me it was cold. I …Hi Byanca, I was very sad that you didn't have a good experience at Dorella. I went to your table to ask how the drumsticks were, and I saw that your friend was already at the end of the second drumstick, when you told me it was cold. I promptly apologized and offered to warm up the rest of it, but you didn't accept. I offered another option in exchange, the pie for example, but you didn't accept it either. Our savory snacks are baked in the oven, and trying to justify myself, this late afternoon several drumsticks were ordered (which doesn't happen often). And in our anxiety to serve all customers quickly, we failed in the oven time. You also finished by saying that the Red Velvet that your other friend was eating was dry, I apologized again and offered you a slice of chocolate cake, a pudding... but you didn't accept it either. Our red velvet cake is valid for sale for 5 days under refrigeration. As it stays in the refrigerator, its outer side becomes harder, forming a crust. This is common and does not compromise 99% of the share. We do work with quality products, I am transparent about this, whether on social media or with my kitchen open to all our customers, which we affectionately call DorellaLover. And, I was really sad that I wasn't able to make your experience incredible. Our mission goes beyond the product itself, which is to delight our customers and make them happier . And in the end, as another apology for our mistake, I gave you our much-loved Dorellinha condensed milk, as a sincere attempt to sweeten your and your family's day a little. I am available for any questions and I hope you give us another chance. Fondly, Tatiana More
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Marina de Oliveira Solicitar a remoção de conteúdo
Food: 5 Service: 5 Atmosphere: 5
D
3 meses atrás
Thank you so much for your trust
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Ricardo Cardoso Solicitar a remoção de conteúdo
Food: 4 Service: 5 Atmosphere: 5
D
4 meses atrás
Thank you for the evaluation. It was a pleasure. I hope your experience at dorella was amazing
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FechadoOpens 13:00 Ter
Av. Miguel Perrela, 720, 31330-290
Belo Horizonte, Minas Gerais, Brasil
Endereço
Av. Miguel Perrela, 720, Belo Horizonte, Minas Gerais, Brasil, 31330-290
Características especiais
Cartões de crédito aceitos Entrega Leve embora
Horário de Funcionamento
SegundaSeg Fechado
TerçaTer 13:00-19:00
QuartaQua 13:00-19:00
QuintaQui 13:00-19:00
SextaSex 13:00-19:00
SábadoSáb 09:00-19:00
DomingoDom 08:00-12:00

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