Bowli

Oii Leticia! Poxa! Pedimos desculpas por isso, nossas folhas são frescas e chegam para nós diariamente, podem ter ido quem sabe um pouco molhadas pois higienizamos no local diariamente. More

Hi Bethania!! We are sorry if this impression left you. Due to the lack of light, we were left without a system and had difficulty speaking to motorcycle couriers and customers. We tried our best to avoid any impact on any customers, our …Hi Bethania!! We are sorry if this impression left you. Due to the lack of light, we were left without a system and had difficulty speaking to motorcycle couriers and customers. We tried our best to avoid any impact on any customers, our team was focused on resolving the demands. We understand that the customers on the other side are not to blame, but it really wasn't the team's negligence but rather a climate problem and today any business depends on energy and internet basically to be able to operate. We tried to convey that we were doing our best to resolve the delays but unfortunately we could not give a specific deadline as the traffic also had an impact and that if you couldn't wait, you could request cancellation at Ifood. We had a very high demand for orders that arrived before the power outage. We even paused the store afterwards to be able to produce and ship all orders. We only had a cell phone with 4G to be able to communicate with customers. We are sorry about this, it is really not our standard of operation, unfortunately a power outage causes several problems and we wanted to convey this, that it was not negligence on the part of the team, but rather problems beyond our control.More