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Response from the owner
4 meses atrás
Hi Julio, We are deeply sorry to hear about your negative experience at our Barro Preto …Hi Julio, We are deeply sorry to hear about your negative experience at our Barro Preto unit. We appreciate you being a loyal customer and we are sorry that your recent visit did not meet your expectations. We sincerely apologize for Carla's behavior and the impact it had on your experience. We are treating this issue with the utmost seriousness and will take the necessary measures to ensure that this type of service does not happen again. The satisfaction of our customers is a priority for us, and we strive to always offer the best service possible. We appreciate your feedback and would like to better understand what happened. Please contact us directly via email: [email protected] so that we can resolve this in the best possible way. We hope you will give us another chance to show you that we can provide a positive experience. Yours sincerely, Boca do Forno Family More