Atendimento ao cliente via whatsapp péssimo para encomenda. Comunicação não é clara, não é respondido objetivamente o que o cliente pergunta, e ainda anota o pedido errado colocando algo que o cliente não informou em nenhum momento. A atendente da loja bastante solícita para resolver o problema mas não conseguiu reverter a péssima imagem gerada.
I liked basically everything, the food was good, the service was good and the place was very clean. I had a chicken puff pastry (18.90), a glass of orange juice (12.10) and a brigadeiro (7.30!!!???). I think that as you can see, despite everything being delicious, it is waaaaaaaay overpriced. I understand that the location influences the price a lot, but I never expected to pay almost 8 reais for a normal brigadeiro... Service: Dine in Meal type: Other Price per person: R$20–40 Food: 5 Service: 5 Atmosphere: 5
Very high price. Service: Dine in Meal type: Brunch Price per person: R$100–120 Food: 4 Service: 4 Atmosphere: 5 Recommended dishes: Tortas, Banoff de Banana E Canela
The best party snacks in the world are from Balu!!! They are dry and very crunchy!! A delight! And the orange juice is actually from the fruit! Unlike other restaurants and cafes that claim to be but actually aren't! Only prices that could improve lol I would love for there to be a Balu at Iguatemi! :) Food: 5 Service: 5 Atmosphere: 5
Service leaves something to be desired, food is reasonable.. Service: Takeaway Meal type: Other Price per person: R$80–100 Food: 3 Service: 3 Atmosphere: 2 Recommended dishes: Tortas, Banoff de Banana E Canela
Very pleasant place. Everything we ordered was very good. Both savory and pies. The strawberry pie and charlotte were delicious. For those traveling by car, there is parking. Service: Dine in Meal type: Brunch Price per person: R$40–60 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Tortas Parking options: Free of charge parking lot
I really liked it. I recommend a visit for a snack. Service: Dine in Meal type: Other Price per person: R$60–80 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Banoff de Banana E Canela Parking space: Somewhat difficult to find parking
Terrible service, both in terms of service and the quality of your strawberry cake, VERY DRY AND TASTELESS cake, probably made a few days ago and humidified with a water dispenser to deceive the customer... The BAD cake RATES 0. I will never go into this "confectionery" located in the shop del passeo Santos Dumont FORTALEZA again. Food: 1 Service: 1
Air-conditioned atmosphere, service was great, sweets and savory dishes were very good, you wanted to try everything. Parking: Ample parking and has very safe private security supervision. Kid-friendliness: Calm and organized environment. Wheelchair accessibility: It has an access ramp for wheelchair users. Service: Dine in Meal type: Lunch Price per person: R$20–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Torta Sensação Parking space: Plenty of parking Parking options: Free parking lot, Free street parking
Very expensive place for poor service and food. The food is not very good, the cutlery is made of plastic and no one helps us leave the food on the table, I was the one who had to go get it. First and last time. Service: Dine in Meal type: Breakfast Price per person: R$40–60 Food: 1 Service: 1 Atmosphere: 5
Everything has excellent flavor (salty and sweet) but the service leaves something to be desired Service: Dine in Meal type: Other Price per person: R$60–80 Food: 5 Service: 2 Atmosphere: 4