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Paroquia Nossa Senhora da Lapa pode estar automaticamente no seu roteiro, a recomendação dos clientes é ir a este restaurante. O menu de restaurante Umas e Ostras é recomendado para os amantes da culinária. A comida aqui é boa, especialmente os ostras saborosas, tamboril fascinante e pasteis ótimos. Boa cachaça, bom vinho ou boa cerveja estão entre as mais saborosas bebidas para experimentar. Ocortado é ótimo neste restaurante.
Os atentos funcionários trabalham afincadamente, mantêm-se positivos e fazem deste um lugar ótimo. O serviço veloz é algo que visitantes mencionam nas avaliações. Pague preços baixos para comer no restaurante Umas e Ostras. Como alguns críticos notam, o ambiente é quieto. A classificação desse lugar no Google é 4.5.
Mencionado com frequência nos comentários
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Opiniões de visitantes sobre Umas e Ostras
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Serviço Temporariamente Indisponível
Tente outra vez mais tarde.
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Richardson A.Silva
3 meses atrás no Google
Adorei conhecer ao visitar Floripa irei retornar com certeza Food: 5 Service: 5 Atmosphere: 5
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Simone De Sousa
3 anos atrás no Restaurant Guru
Ambiente estranho. Energia ruim. A isca de linguado um "filete"! Preço salgado para qualidade baixa. No "deck" fica a janela da cozinha onde se escuta tudo e é difícil manter uma conversa. Como disse uma outra pessoa mas avaliações, proprietária extremamente antipática. Ambiente obscuro. Apesar de ser na beira mar. Nunca mais.
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Ignacio Aronovich
7 meses atrás no Google
I have been a customer of this establishment for years but will never return. The restaurant is under new management and unfortunately it has gotten much worse. On my last visit I had a terrible experience. I edited this review because in addition to the establishment giving me the worst experience I had there, it also THREATS anyone who writes a negative review on Google to take legal action. I paid more than R$500 for a meal in which I was harassed by the owner on site and later, when reporting my negative experience here, THREATENED of legal action for "defamation". I am not defaming the restaurant, I am merely reporting a real negative experience, for which there are enough witnesses to defend me in court if necessary. Umas e Ostras benefits from positive reviews, but must be willing to put up with negative reviews from customers. In this sense, it is worth remembering that the Consumer Protection Code provides, among the basic consumer rights, protection against coercive or unfair commercial methods and abusive practices. Certainly, forcing consumers to remove a negative review regarding a product or service from the internet is an abusive practice. The consumer's voice is extremely important so that the products and services available in the consumer market are increasingly better. Furthermore, the risk of the enterprise imposes on the entrepreneur the burden of bearing any failure of the business. In hundreds of experiences in restaurants visited, I have never had a similar experience. The Ribeirão da Ilha region offers dozens of gastronomic options but I chose to take five people to Umas e Ostras and I felt disrespected as a consumer and as a regular customer. My friends' tour was hampered. Every other time I had lunch there, after the meal I took a walk on the beach to enjoy the sunset, but this time the experience was so negative that I just left. I am 100% willing to take the case to court if the restaurant so wishes, since I paid for my consumption, and I have my right guaranteed by the Consumer Protection Code, and it is absolutely legal for the consumer to publicly express their dissatisfaction in relation to a contracted product or service. The restaurant makes it clear here that instead of apologizing for mistakes made, it prefers to embarrass or threaten a consumer with legal action. I am aware of my rights as a consumer and I do not accept the abusive practice of trying to intimidate me. Any establishment that knows how to treat its customers well recognizes its mistakes, tries to repair them, and even invites the customer for a new visit to change their opinion. That's not the case here. The restaurant prefers to threaten a customer who has been coming to the restaurant for years trying to get him to remove a negative review. The posture is regrettable. Food: 1 Service: 1 Atmosphere: 5
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Response from the owner
7 meses atrás
Dear Ignacio, I hereby inform you that the aforementioned restaurant owner felt directly …Dear Ignacio, I hereby inform you that the aforementioned restaurant owner felt directly affected and unfairly persecuted by her comment, which was duplicated and contains false allegations about her professional conduct. The comment published on a public platform not only exposed his name in a negative light, but also brought accusations that do not reflect the reality of the facts. Furthermore, the content of the statements directly affects her image as an administrator and is negatively affecting the restaurant's relationship with the public, negatively impacting the establishment's financial health. Therefore, such statements will be investigated within the legal scope, considering that they qualify as DEFAMACY in accordance with Article 139 of the Penal Code, as they are unfounded and published in a highly visible medium, which causes serious damage to reputation and business. . We emphasize that the right to freedom of expression is guaranteed, as long as it is used responsibly, respecting the honor and integrity of the people involved. We ask that you please reconsider the information provided, avoiding the need for legal action. We also inform you that your invoice does not include any portion of chicken, that is, nothing was charged for this dish. We have the documents to prove it. Yours sincerely, Team Umas and Ostras.More
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