U.S Burger

Dear Enrico and Renata, Just for information, as informed by the attendant, initially, our menu is on QR code totems located on the table. All items have their proper description and price. …Dear Enrico and Renata, Just for information, as informed by the attendant, initially, our menu is on QR code totems located on the table. All items have their proper description and price. It turns out that our delivery and house menus are different, contain different strategies, different prices and some items, including different sizes. You started the service by asking if you could buy from Ifood to consume at home and you were not authorized. Afterwards, they entered our Delivery menu and, politely, our attendant was kind enough to make an exception and sell items that are only available through Delivery so that they could consume at home. It turns out that, contrary to what was said, you tried in every possible way and, from the beginning, not to pay the price charged for the products on our home menu, clearly demonstrating your intention to obtain an advantage and pay cheaper for the products you wanted. consume and, even so, they were well attended to. It turns out that, when closing the bill, you questioned the value of the truffle fries that was sent to you and, when we explained that the $19.99 product was for Delivery (individual portion), you, despite having consumed the HOME portion, (for 2 people) which costs $35.99, refused to pay for the product consumed. We serve countless people every day and we value quality service, however, we do not allow certain types of conduct here. The rule is simple, you have consumed it, you have to pay.More