R
Response from the owner
7 meses atrás
Dear Thiago, Thank you for sharing your experience with us. We sincerely regret that your …Dear Thiago, Thank you for sharing your experience with us. We sincerely regret that your visit to Restaurante 2 Irmãos was not completely satisfactory due to the absence of beans in the standard meal and the need to pay an additional amount for this accompaniment. We greatly value your feedback and would like to apologize for any inconvenience caused. Our team is reviewing our internal procedures to ensure better communication about what is included in our meals and what items are available for an additional fee. On the other hand, we are happy to know that you enjoyed the taste of the food. Our goal is to always provide a memorable dining experience for our customers, and your comments help us improve our services. We hope to have the opportunity to welcome you back soon to demonstrate our commitment to excellence and ensure a more satisfactory experience. Yours sincerely, 2 Irmãos Restaurant TeamMore