Infelizmente, os funcionários são competentes, segundo muitos visitantes. Vários pessoas consideram do serviço ser decente. A atmosfera deste lugar é caseira. Mas os usuários do Google não deram uma boa classificação para este restaurante.
Bad experience, first time and last, order was out for delivery at 2:25 pm, but it never arrived, we tried to contact the restaurant and to our surprise, it had already closed, we had to rush to make something for 3 small children at home and the worst was already It was paid, thankfully Ifood is checking the refund. I WILL NEVER GO NEAR NEAR YOUR IFOOD PAGE AGAIN, it's one thing for me to be hungry, but in this case the biggest losers were my daughters, this revolts me and makes me angry. Service: Delivery Meal type: Lunch Service: 1
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Response from the ownerum mês atrás
Hello, Tiago Rodrigo. Firstly, we apologize for the experience you and your family had. We completely understand your frustration and sincerely apologize for the inconvenience caused. What happened does not reflect the standard of quality …Hello, Tiago Rodrigo. Firstly, we apologize for the experience you and your family had. We completely understand your frustration and sincerely apologize for the inconvenience caused. What happened does not reflect the standard of quality and service that we seek to offer our customers. We regret that your delivery was not completed correctly and that this has affected the well-being of your daughters, which is indeed unacceptable. We are already checking the situation internally and whilst the refund process is ongoing with Ifood, we would like to resolve this as best we can. Please contact us directly via WhatsApp (11) 958530153 so we can offer a solution and ensure this does not happen again. Your satisfaction is very important to us, and we will do our best to reverse this situation. Again, we apologize and thank you for bringing us this feedback, which helps us to improve even more. We are available to resolve this!More