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Response from the owner
12 meses atrás
We are sorry for your negative experience Mr. Leandro. Rest assured that we will investigate the installation as this is not the standard for our mattresses. However, there are situations where previous guests request mattresses to be …We are sorry for your negative experience Mr. Leandro. Rest assured that we will investigate the installation as this is not the standard for our mattresses. However, there are situations where previous guests request mattresses to be changed due to orthopedic issues, this may have been the case. We hope that you will give us a new opportunity in the future and if something is not to your liking, do not hesitate to contact reception or Management as it may just be a misunderstanding.More