Ponto das Ostras

We would like to express our sincere apologies for the inconvenience that occurred during your recent visit to our restaurant. We noticed that there were some setbacks, especially regarding meal card payments and the size of the oysters …We would like to express our sincere apologies for the inconvenience that occurred during your recent visit to our restaurant. We noticed that there were some setbacks, especially regarding meal card payments and the size of the oysters served. Firstly, we want to clarify that we recently made a change in our card machine, migrating from GetNet to Stone. However, it appears that there was a problem with the data migration process, affecting the acceptance of your voucher. We will immediately check this situation in our registration to correct any irregularities that may have occurred. Regarding the oysters, we are sorry that they did not meet your expectations in terms of size. If we were to know this during your visit, we would be happy to replace them with a portion more suited to your taste, at no additional cost. We greatly value your preference for our establishment and are committed to offering the best possible experience to our customers. If there are any further questions you would like to discuss or if you require additional assistance, please do not hesitate to contact us. We deeply appreciate your understanding and hope to be able to welcome you back soon so you can enjoy a truly exceptional experience. Kind regards, Paula. More