Murano Center Hotel

Dear Mr. Ivan, thank you for sharing your perspective with us. We would like to assure you that our cleaning teams work diligently to keep all rooms in a perfectly hygienic and clean condition. We have rigorous processes to ensure the …Dear Mr. Ivan, thank you for sharing your perspective with us. We would like to assure you that our cleaning teams work diligently to keep all rooms in a perfectly hygienic and clean condition. We have rigorous processes to ensure the quality of our rooms. However, we are committed to understanding your concerns and taking steps to ensure that every aspect of our guests' stay is exceptional. Your observations will be shared with our team to ensure we can continually improve our standards. Thank you for your comments and we hope to have the opportunity to welcome you again. Att, Murano GroupMore

Muito obrigado pela sua avaliação Sr. Fernandes. Agradecemos a sua preferência pelo Murano Center Hotel e o tempo que nos dedicou partilhando a sua experiência. Ficamos muito felizes pelo fato do Sr. ter reconhecido nossa excelência em atendimento e conservação de nossas acomodações e localização previlegia através do seu feedback positivo. Ficamos na expectativa de poder acolhe-lo em breve. Será um grande prazer tê-lo conosco novamente.