MTK Salgados Sue

Muito obrigada pelo seu feedback Caroline!

Good morning Jose, We are very sorry that your experience was bad, we know how frustrating it is …Good morning Jose, We are very sorry that your experience was bad, we know how frustrating it is not to receive the product you expected. We are flattered by your criticism, because, through it, we could see that you know our quality and, unfortunately, we did not deliver it this time, that is, we were below our own standard - which, of course, was already expected by you. We are sure that you are able to understand that within a large number of manufactured products, some end up not turning out as expected and that we cannot monitor them one by one, so we do quality control by sampling. We're just a little surprised by the criticism about the filling, given that we haven't changed anything in the recipe and our snacks are generously stuffed. As you yourself mentioned in the telephone contact, you already knew our snacks and you know their quality. We hope that you will give us another chance to serve you in the future so that we can reverse this bad impression. Best regards, MTK team.More