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Response from the owner
10 meses atrás
Dear Morgana, We serve with great care and attention to detail to offer a quality service and …Dear Morgana, We serve with great care and attention to detail to offer a quality service and it is very important to receive your feedback to guide us. Regarding your observation, I would like to clarify that our windows have secure and adjustable locks. If you return to our hotel, I ask that you inform reception of your needs. Our maintenance team will be able to adjust the opening of the window so that you can be more at ease, ok? Thank you very much for sending your review and choosing our hotel. Until next time! Slaviero Porto Velho team.More