Frozen Marmitas Fit

Hello Gilleady, as we spoke to you on WhatsApp and tried to resolve it there, I also publicly inform you that unfortunately mistakes can happen, but it is regrettable that you believe that we are actually adding less protein to make a …Hello Gilleady, as we spoke to you on WhatsApp and tried to resolve it there, I also publicly inform you that unfortunately mistakes can happen, but it is regrettable that you believe that we are actually adding less protein to make a profit because of this, as we would Replace your entire order that had a problem, even though you showed us a photo of just one unit with a difference, as this was your second order and the first was ok and was even very well praised by you. But after two days of trying to contact you, you refused to accept the full and free replacement of the order. As we say on WhatsApp, we work with human beings and mistakes can happen, but unfortunately you didn't accept it. Regarding the assembly, we do not put the meat on top to “hide” it as it would not make any sense, since all meals are heavy, and all the photos we post and publish are of assemblies that our customers receive daily, we do not carry out production for just take photos and videos. Regarding your assessment of the environment, we make it clear that we have all the necessary permits and licenses and we have an industrial kitchen for preparation, in which you did not come to collect your order and did not know the space and quality standard highly praised by customers and supervisory bodies for such an assessment, I invite you to get to know our environment before carrying out an assessment without knowledge. And finally, at no point did we leave you without an answer or without support, it was you who left us without answers, we tried to resolve it and you refused, we are very sorry for not really meeting your expectations.More