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Response from the owner
3 dias atrás
Hello, Daniel. Firstly, thank you for sharing your experience with us. We apologize for any …Hello, Daniel. Firstly, thank you for sharing your experience with us. We apologize for any inconvenience that may have occurred during your visit to Ferreirinha Padaria e Conveniência. Our goal is to always provide quality service and a welcoming environment, and we know that what you have experienced does not reflect this. We will investigate the situation you described with our team to ensure that cases like this do not happen again. Your experience is very important so that we can improve our services, especially in customer service, which is one of our priorities. We're happy that, in the end, the omelet turned out good, but we're going to pay more attention to the seasoning to prevent this type of mistake from happening again. We hope to have the opportunity to serve you more satisfactorily on your next visit. Yours sincerely, Ferreirinha Bakery and Convenience TeamMore