Praia da Barra Seca - R. Juscelino Monteiro, 11680-000
Ubatuba, São Paulo, Brasil
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Remo de Voga
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Dê sua opinião
O menu deste restaurante é recomendado para os amantes da culinária. Visite restaurante Remo de Voga experimentar frita boa e dorado fascinante. Os funcionários são considerados enérgicos aqui. Esse lugar oferece um serviço profissional para os visitantes. A atmosfera calma com certeza vai te agradar. A classificação desse ponto no Google é 4.4.
Lugar delicioso, aceitam pets, lugar bem família, a comida deliciosa, ótimos drinks. A ducha e os banheiros muito bem estruturados são tudo de bom (principalmente para quem tem crianças) E a área coberta para fazer as refeições, muito confortável. Atendimento nota 10.
I was passing through on 10/13/2024 My family and I visited the beaches of Ubatuba. The place is wonderful, but I was disappointed with REMO DE VOGA. I was sitting with 2 chairs and my umbrella and my own cooler by the sea. When a guy approaches offering specialties with a menu. So far I have found him to be very professional and polite. My wife and I then ordered a portion of abadejo and fries. Even though we had drinks in the cooler and we also had our chairs and umbrellas. We were served, ate well and when paying the bill we already knew the previous total amount. When we went to pay the bill, it was an ABSURD SURPRISE. It came with a fee of R$9.50 for service that came in that way. Table 100 Order:53 12:14 Date 13-10-2024 I asked the cashier why this fee was paid knowing that we didn't use the tables and chairs at the place, I still paid I DID NOT LIKE THE ATTITUDE. I leave my opinion. I'm a customer like anyone else and also a (businessman). I hope you know if you don't know that a DECREE IN ART.42 and ART. 71 OF THE CONSUMER DEFENSE CODE Which talks about IMPROPER charges. However, I'm just going to REMO DE VOGA to be more flexible with any customer that may appear at the establishment. Thank you very much. Food: 5 Service: 3 Atmosphere: 5
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Response from the ownerum mês atrás
Mr. Odair, good afternoon. We are very sorry for the misunderstanding. We do not charge a service fee for …Mr. Odair, good afternoon. We are very sorry for the misunderstanding. We do not charge a service fee for the use of our chairs, tables or umbrellas. The amount charged was for the waiter's service, for providing the product delivery service. This amount is passed on to the waiters and is optional. Once again, we apologize for what happened and feel free to come back whenever you want.More