O menu deste restaurante é recomendado para os amantes da culinária. Se ler as avaliações dos clientes, os funcionários são hospitaleiros neste restaurante. O serviço espetacular vai te dar uma boa sensação. É um lugar ótimo com uma atmosfera exótica. Restaurante Famille Gourmet obeteve 4.9 no sistema de classificação do Google.
Yesterday 26/09, I contacted this establishment requesting the delivery of lunch at 11:55am, as it had not been delivered by 12:55pm, I got in touch and was informed that the order had not yet been shipped, due to the demand it was big! Therefore, I complained about the delay of more than 1 hour to make the delivery and requested a cancellation. The attendant rudely informed me that delivery takes 40 to 75 minutes, which was still within the delivery time and if I hadn't seen this information, it wasn't her problem! I believe that customers deserve and need to be served in a more polite and respectful manner. It was the first and last time! I don't recommend it! Service: Delivery Meal type: Lunch Price per person: R$1–20 Food: 1 Service: 1
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Response from the owner18 dias atrás
Mr. Edson, our company is in the growth, we do have high demand in our delivery and our deadline is 40/75 minutes, really …Mr. Edson, our company is in the growth, we do have high demand in our delivery and our deadline is 40/75 minutes, really your order was still within the deadline for delivery. I checked that the attendant asked to check this. So perhaps there were cold words in the zap, and their interpretation remained. But we would like to be able to deliver your order to you. Because it doesn't make our company profile act like that. Because if you see our evaluations on our work networks, we are highly praised in terms of service and quality. We are sad to have gone through this experience, but if you give us the opportunity to present our work, we will do exactly as it is done, with total dedication. When possible, place a new order. Your feedback was very important. More